Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from neurobites.co (the “Site”). At NeuroBites, we respect your privacy and are committed to protecting your personal information.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Your web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse, we collect:

  • The web pages or products you view

  • What websites or search terms referred you to the Site

  • How you interact with the Site

We call this automatically-collected data Device Information.

We collect Device Information using:

  • Cookies – Data files stored on your device. To learn more about cookies and how to disable them, visit www.allaboutcookies.org.

  • Log Files – Track actions on the Site and collect data like IP address, browser type, and timestamps.

  • Web Beacons / Tags / Pixels – Electronic files that help us understand browsing behavior.

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment details (including credit card numbers)

  • Email address

  • Phone number

We call this Order Information.

When we refer to “Personal Information” in this policy, we’re talking about both Device and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill your order

  • Manage payments and shipping

  • Send order confirmations and updates

  • Communicate with you

  • Screen orders for fraud

  • Send product updates and marketing (only if you’ve opted in)

We use Device Information to:

  • Screen for fraud and security risks (e.g. IP address analysis)

  • Improve our site experience (analytics and user behavior)

  • Measure marketing and advertising performance

Sharing Your Personal Information

We only share your personal information with essential third parties who help us operate NeuroBites. This includes:

We may also share your information to:

  • Comply with legal obligations

  • Respond to legal requests (e.g. subpoena, search warrant)

  • Protect our rights

Behavioral Advertising

We use your personal data to deliver targeted ads we believe you’ll find helpful. Learn how targeted ads work:

You can opt out via:

Do Not Track

Please note: We do not change our data practices in response to Do Not Track signals.

Your Rights

If you are a European (EEA), UK, or California resident, you may request:

  • Access to the personal data we hold about you

  • Correction, updating, or deletion of your data

To exercise your rights, contact us at: neurobitesbusiness@gmail.com

We process your data to fulfill orders and pursue legitimate business interests. Your data may be transferred outside of your region, including to the US and Canada.

Data Retention

When you place an order, we retain your information unless you ask us to delete it.

SMS Marketing

By opting in to our SMS service, you agree to receive text messages related to:

  • Order updates

  • Abandoned cart reminders

  • Promotions or reviews

Your opt-in data is only shared with messaging partners for technical delivery and never sold or shared for unrelated purposes.

We use cookies to track cart activity and may trigger SMS reminders based on your behavior.

Changes

We may update this policy from time to time for legal, operational, or regulatory reasons.

Contact Us

For questions, requests, or complaints, contact us at:

📧 neurobitesbusiness@gmail.com

Or by mail:

NeuroBites